If you have other questions, please just send it to infoalphafan@gmail.com.
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- Pre Sale Questions
- Technical + Theme Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
ElectroEmart offers premium fans sourced from trusted international brands like BREEZE.LUX, Parwaz, SK, Pak Fan, Hindware, and Alpha. Every model is tested for 99.99% copper motor quality, energy efficiency, and low-noise performance — ensuring long-term reliability and elegant design for modern homes.
✅ Yes. All our fans are 100% authentic, directly imported from India and Pakistan and assembled or quality-checked in Bangladesh.
We guarantee originality, and every unit comes with official manufacturer warranty and service support.
Room size determines the best fan sweep:
🏠 Up to 100 sq.ft → 42"–48" fan
🛋️ 100–150 sq.ft → 48"–52" fan
🏢 150+ sq.ft → 56" or larger fan
For high ceilings or decorative spaces, consider chandelier or under-light ceiling fans.
Many of our luxury and chandelier models include remote control operation, multi-color LED lighting, and speed adjustment features.
You can check each product description for these specific features before purchase.
Yes! Visit our ElectroEmart Experience Zone or contact us on Facebook / WhatsApp for live product videos and close-up photos before confirming your order.
We accept Cash on Delivery (COD), bKash/Nagad, bank transfer, and online card payments. For corporate or bulk orders, custom invoicing and credit terms are available.
Yes. We provide installation guidance, and our after-sales team assists with warranty claims, replacements, or technical issues.
Certain premium models include free installation support within Dhaka city.
Technical + Theme Questions
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Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.
Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.